📄 Shipping Policy

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Time

• We use trusted courier partners to ensure safe and fast delivery.
• Estimated delivery time: 3–7 business days (depending on your location).
• For remote or rural areas, delivery may take longer.

3. Shipping Charges

• Free shipping may be offered on selected products or above a certain order value.
• Standard shipping charges (if any) will be shown at checkout before order confirmation.

4. Tracking Orders

• Once your order is shipped, a tracking ID and link will be sent to your registered email/phone number.
• Customers can track their order status online until delivery.

5. International Shipping

• Currently, we deliver only within India (update if you deliver internationally).
• International shipping (if applicable in future) may involve additional customs duties/taxes payable by the customer.

6. Delays in Delivery

While we strive to deliver on time, delays may occur due to:

• Logistics partner issues
• Natural disasters, strikes, or lockdowns
• Incorrect or incomplete delivery addresses

We will inform customers promptly in case of significant delays.

7. Damaged or Lost Packages

• If your package arrives damaged, please report it within 48 hours of delivery with supporting photos.
• If an order is lost in transit, we will issue a replacement or refund after verification.